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From Wikipedia :

Dell: Dell Inc. (NASDAQ: DELL), an American technology company based in Round Rock, Texas, develops, manufactures, sells and supports personal computers, servers, data storage devices, network switches, personal digital assistants (PDAs), software, televisions, computer peripherals and other technology-related products. As of 2006, Dell employed more than 78,700 people worldwide. Formerly holding a substantial lead in sales of PCs and of servers, the company recently slipped behind Hewlett-Packard (HP) in these markets.

In 2007, Fortune magazine ranked Dell as the 34th-largest company in the Fortune 500 list, 8th on its annual Top 20 list of the most-admired companies in the United States. A 2006 publication identified Dell as one of 38 high-performance companies in the S&P 500, which consistently out-performed the market over the previous 15 years.

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Our Data Recovery Successes and Failures

GraphWe record the details of our last 5 projects here that have an element of data recovery so that you can be aware of the types of work we do and our level of success.  All personally identifiable information has been removed from the descriptions as we protect the privacy of our clients.   

Our current success rate is 94%.

While some of the projects listed below are purely data recovery, bear in mind that some of the projects also include PC repair.  This is an additional service with an additional cost. 

Would you like to use our services?  Contact us

Description Result
Recover/Backup data from failed hard drive to DVDs. SUCCESS
Recover data from old PC with failed hard drive and copy data to new PC. SUCCESS
Examined computer - it would not boot in normal mode, safe mode, or with last known good configuration. Removed hard drive and connected to other system. Attempted to back up files first as per customer request. Backup failed due to file corruption. Repaired hard drive with software. Backed up files to 2 DVDs. Tested DVDs to make sure data was reliable. Mounted hard drive back in to laptop. Because of the repair, I was then able to go into safe mode and remove offending driver - a touch pad driver. Now it boots ok, but correct mouse driver still needs installed by customer. SUCCESS
Diagnose bad hard drive. Order replacement 60 GB drive. Install new drive. Install Windows XP (via system restore CDs). Data recovery was attempted on the bad drive using several methods but nothing was successful. The drive would not even be recognized.
I can refer you to a data recovery service to have the drive recovered in a "clean room". This is very expensive. It would probably cost between $500 and $2000 dollars. Customer decided to not pay for the clean room.
FAILURE
Diagnosed bad drive. Recovered data to new drive. Reinstalled Windows, drivers, applications and updates. Installed and updated AVG Free antivirus. SUCCESS