From I Lost My Files.com :
Backups: The best advice is to do frequent backups. If you have a recent backup of your data, you can rest easy. If/when your hard drive fails, it is not a crisis since you have safe copies of all of your important data.
Contact us to discuss your particular case. If the circumstances of your case suggest to us that we may be able to recover your data, we can arrange for you to ship your drive to us. You may contact us via postal mail, telephone or online using our form provided below. We will provide free pickup of your hard drive in Wayne County, Ohio*. We also provide this service for Medina, Summit, Stark, Tuscarawas, Holmes, Ashland, and Richland Counties in Ohio, but there is a pickup charge .
Expect a 7-day turnaround time once we receive your hard drive or other media. Priority service is also available for an additional fee .
*Wayne County, Ohio includes Wooster, Orrville, Rittman, Apple Creek, Burbank, Creston, Dalton, Doylestown, Fredericksburg, Kidron, Marshallville, Mount Eaton, Shreve, Smithville, Sterling, and West Salem.